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QA Level 3 Award in First Aid at Work (RQF)

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"The use of video clips really helped. The course was a good pace and the content was made interesting. It's the most enjoyable First Aid course I have attended in 20 years."

Course Aims

To provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.

Suitable For

Any person selected by the employer to be a first aider in the work place, who has the aptitude and ability to absorb new knowledge and skills.

Course Length

3 days (18 contact hours). 


Temporary physical impairment - In situations where employers inform
training providers that an employee attending an FAW / EFAW course has a
temporary physical impairment, it may be sensible to advise them to defer
training until the individual is fit. If this is not possible and the student
has a temporary physical impairment, affecting for example mobility, a training
provider can temporarily accommodate this during training. For example, a knee
injury may prevent CPR training as the person is unable to kneel on the floor,
so the training could be delivered at waist height. However, the final
assessment must still be conducted at floor level. If you have any queries do contact us for advice.


Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.

Course Venue

Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).


  • Introduction to first aid
  • Incident management and safety
  • The unconscious patient
  • Major illness: diabetes, heart attack, stroke
  • Fractures and dislocations
  • Head Injuries
  • Eye Injuries
  • Simple record keeping & first aid equipment
  • The legal framework for first and in the workplace
  • Basic life support
  • Use of AED
  • Control of bleeding and shock
  • Major Illness: epilepsy, allergic reactions
  • Burns and scolds
  • Poisons and harmful substances
  • Basic casualty handling
  • Knowledge and skills assessments

"Good course with refreshing content. Great value for money."

Course Dates

Norvic Training, Bowthorpe Hall, Bowthorpe Hall Road, Norwich, NR5 9AA

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